MyEdMentor

Trust Center

How we protect data, govern AI, and support institutional due diligence. Universities are the data Controller; MyEdMentor acts as Processor.

DRAFT — pending legal review. Not a contractual representation.

Data Retention

DRAFT — pending review.

  • Retention periods are policy-driven per data category and per institution; defaults are conservative and disabled until configured with the Controller.
  • End-of-contract: an institution’s data can be exported and then deleted or anonymised on instruction.
  • Erasure / retention sweeps are manual and reviewed — there is no automated bulk deletion; runs are gated behind verified backups and explicit approval.
  • Audit and AI-processing logs are retained longer for accountability, then deleted per their own policy.

Data-subject erasure requests are tracked and routed to the Controller — see Data Processing.